Privacy Policy - DO NOT REMOVE

Privacy Policy - DO NOT REMOVE

Make an Enquiry

Please fill in our enquiry form and a consultant will contact you.

Alternatively please call our team on:
01382 200 394

1. Please find below our privacy policy for Ramsay World Travel web-site which shall be deemed to be incorporated into these terms and conditions. We here at Ramsay World Travel takes the privacy of its customers data very seriously.

Please read the following policy to understand how we will treat your personal data after it has been collected by us through your use of one of our distribution channels.

Those distribution channels will include our website, our WAP, PDA and digital TV services our Interactive Voice Recognition software and other channels as they evolve. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.

2. When do we collect data?

We can collect data on you from a variety of different sources these include.

  1. When you purchase products or services from the site or via any of our other distribution channels.
  2. When you become a subscriber.
  3. When you speak to our customer services personnel.

3. What do we do with your personal information?

When you buy anything via the site or give us any personal data as indicated above , we may need to collect information about you to process the transaction, fulfill your order and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your name, your address, your phone number and your credit card details.

4. Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.


5. Ramsay World Travel retains and uses your personal information to provide you with the best remote commerce (including electronic and mobile commerce) experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. For quality assurance and training reasons we record most of the calls you make to us.

6. We do not sell, rent or trade your personal information to third parties for marketing purposes.

7. Cookies

This web site owned and operated by Ramsay World Travel uses cookies. A cookie is a small text file of which there are three types: Session cookies: These are used to maintain something called session state. If you consider your journey through the site to be a conversation with us and this cookie just reminds the site where we were in that conversation (for instance if at some point in the conversation you asked us to add a hotel to your basket, next time you click on the basket it is still there). These are required for the site to function but are not used in any way to identify you personally.

Permanent cookies: These store a few numbers on your hard drive. You can view them by looking in the cookies directory of your browser installation if you are interested. They last for a long time and each time you come to our site you send us a copy of them. We use them to identify you between visits. For instance if you were looking at hotels in London last time you were on the site and we have a great hotel deal we may use this cookie to recognise you and show you our great deal. They are not required for the site to work but may enhance your experience. We do not store any personal data in these cookies, just a unique number that identifies you to us.

Data

In the UK we operate and are registered in accordance with applicable data protection legislation.

8. Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Ramsay World Travel in the manner set out in this Privacy Policy. Some information and e-mails sent to Ramsay World Travel may be used as testimonials but no e-mail address or contact details will be displayed.

9. Opt-Out Policy

Ramsay World Travel Newsletter subscribers have the option to opt-out of receiving further information from us at anytime.

Change/Modify Details

To change your e-mail address details, send an e-mail with your correct details to: ho@ramsayworldtravel.co.uk If you need to Modify or Change your personal details after you have made a purchase on the site please contact us as soon as possible.

10. Contact

If you have any questions or concerns about the information we hold about you, you can also contact us.